Family Support Worker

Start Date:
As soon as possible
Interview Date:
Week Commencing 23/10/2023
Pay Scale:
£30,127 - £37,691 (FET Range F) - FTE
Lea Hall Academy
Contract Type:
Permanent - 36.5 hours per week
Closing Date for Applications:
01/11/2023 9:00 am

Family Support Worker

Salary:  £30,127 to £37,691 (FET Range F)

Location: Lea Hall Academy, Hallmoor Road, Birmingham B33 9QY

Contract: Permanent, full-time 36.5hrs per week, full year

Start Date – ASAP


Forward Education Trust is a growing Multi Academy Trust established in 2017, serving special schools across the West Midlands area.  An exciting opportunity has arisen to support one of the Trust schools through the critical role of Family Support Worker.


Lea Hall Academy opened in September 2021 as a brand-new purpose-built special school, to educate boys aged 5-14 years with complex Social, Emotional and Mental Health (SEMH) needs.


The successful candidate will be skilled at building trust with our families, enabling them to speak openly about the anxieties, stresses, and everyday difficulties they face. This role will ensure that both pupils and their parents receive interventions to support with experiences of anxiety and stress relating to trauma (early childhood experiences, abuse, neglect, loss, domestic abuse, attachment, and relationships). This will be achieved by targeting individual support, giving advice, and signposting families to access universal and individually focused services that can help to settle and stabilise the family unit, so that pupils attend school regularly. It is anticipated that, through this role, pupil and parental engagement with school life and learning will significantly improve, maximising the long-term prospects of both parents and children. Maintaining professional boundaries while fostering close working relationships is at the cornerstone of this role.


We are looking to appoint a well-qualified and experienced candidate, who provides outstanding care and safeguarding standards. This is an active and visible role in the school, requiring excellent relationship skills. Working with the school Leadership Team, colleagues across the Trust in similar roles as well as the Trust Central Team, the post holder will be expected to positively contribute to strategic direction. In return we will provide them with a competitive salary, a supportive team culture and ongoing professional development.


We also offer sector competitive pay, a 24/7 employee support helpline, access to Forward Fusion – our rewards and wellbeing platform, as well as working with a supportive team in a friendly and inclusive working environment.

Forward Education Trust is committed to recruiting and retaining the highest quality staff. To do this, we have an Employee Value Proposition offering a range of benefits to help our staff on a personal and professional level, which includes:


  • Teacher Pension or Support Staff Local Government Pension – Employer Contribution
  • FET HUB – information all in one place, access to a range of benefits
  • Paid for Health Cash Plan – employee and dependent children benefit – option to add partner
  • Employee Questionnaire – Consultation with staff on a range of issues and ideas
  • Salary sacrifice scheme – Cycle to Work Scheme
  • Access to the NHS approved Thrive App – to support mental health & well-being
  • Comprehensive induction and probation support and an ongoing performance management & appraisal system
  • Easy purchase scheme (salary deduction) – Smart Tech in association with Currys
  • Enhanced Employee Assistance Programme – free, totally confidential advice, with face-to-face consultations
  • Personal & professional learning & development – including FLICK online learning and other resources
  • Access to discounts and offers from Reward Gateway and MyPerks
  • Occupational Health Service – accessible to support the needs of individual staff
  • Staff recognition – e-cards to celebrate success among colleagues
  • Mental Health First Aiders
  • Policies being developed to support positive health & well-being:Family Friendly Working, Special Leave of Absence, Flexible Working, Menopause
  • Staff recognition – awards throughout the year, in line with Trust behaviours and values
  • A commitment to develop new ideas to show we really value what you do for our children



Closing Date: 1st November 2023 @ 9.00am

Interviews to be held in school week commencing: 23/10/2023



To apply, please complete an application form and email it to

The Trust may review applications upon receipt and may call applicants for interview prior to the advert closing date. Therefore, you are encouraged to make an early application for this role and we reserve the right to close the vacancy earlier than the advertised closing date.

Please note that only fully completed Forward Education Trust Application forms will be accepted; we will not read accompanying Curriculum Vitae (CV) or accept them in place of an application form.

If you do not hear from the school within 14 days of the closing date, please assume that your application has not been shortlisted. The successful applicants will require an enhanced DBS check and will be subject to relevant pre-employment checks.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role.

 Forward Education Trust is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate must promote this ethos.

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